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The 58 Second Executive Summary.
Leveraging Human Capital for Competitive Advantage
By Andrei G. Jablokow, PhD, President, STRUCTOGRAM ® USA LLC
And Andreas Hug, Master Trainer, STRUCTOGRAM ® Canada
Leverage the human capital in your company for competitive advantage by balancing
Professional and technical knowledge
Product and process knowledge
Effective understanding of people
Training for the third skill is typically overlooked completely, glossed over, or often cannot easily be applied to everyday business situations. With the amount of time spent during the workday interacting with other people, understanding others is a key skill for business survival and success. In tough economic times, leveraging your human capital yields a fast payback. No waiting for new equipment to be delivered; no new software to be installed and integrated.
Wanted : Specialists in Understanding Others!
Whenever people meet, in whatever kind of situation, there is always the essential requirement to understand someone else's point of view as well as your own. Specifically.
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Recognize, accept, and understand your customers preferences, motivation and personal needs during business conversations |
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Establish trust and confidence faster |
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Make your communication powerful and effective |
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Communicate with sincerity and authenticity |
While you know that understanding people is an important skill for job success, this knowledge is still not part of many training and development programs.
Major Application Areas
Sales and Marketing
Executives, Managers, Supervisors, Team Leaders
Project Teams and Work Groups
Customer Facing Staff
They all benefit from training focused on understanding others and becoming more aware of their own strengths.
Business Results
Improved customer satisfaction
Improved employee productivity
Improved workforce retention/reduced turnover
The Structogram Training System is a fast, proven, and individual path to success through communication that is aligned with business objectives. Its benefits are maximized when integrated with your existing training initiatives.
Action Steps
Learn more about how to leverage your human capital for competitive advantage.
STRUCTOGRAM Canada www.structogram.ca andreas.hug@structogram.ca
Tel. 416.575.4735 (Toronto) and 519.763.1419 (Guelph)
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